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Motor Insurance Case Studies

Any insurance policy is only worth its cost if it pays out when you need it to without hassle.

Case 1

Speed – service – and a new car…

Our client was extremely grateful for his 1 Stop motor insurance this year. His son was driving the car on the motorway when he had to take evasive action as another vehicle swung into his lane after a tyre blowout. Our clients car span into the barrier but thanks to his quick reactions, no one was injured. The car unfortunately was severely damaged

The claim was processed the same day after a call through to 1 Stop. The car inspected by an engineer the day after the crash but it was beyond repair. However quick processing of the claim meant that our client was able to collect a replacement car a week later. In addition, since 1 Stop Insurance had arranged G.A.P. Insurance cover for the client the replacement vehicle was almost identical to the original vehicle.

Case 2

How much extra!

A client came to us after buying a new Mini Cooper S. They had been surprised to find that the current insurer wanted to charge her an extra £40 a month on the existing motor policy to change from the old to a new car.

After being recommended by a friend the client decided to call 1Stop and managed to reduce the total bill by around £250p.a.

Our new client said:

“I just wanted to write and tell you my story. I was with a direct company and had been driving an old  “hot hatch” for a few years. When I bought my new Mini Cooper I spoke to my current insurers assuming they wouldn’t charge much to alter the insurance. I was very surprised by the cost difference and not in a good way.

It was then that I remembered a friend having told me of you guys and I decided to give you a try. Your staff were so friendly and helpful I couldn’t believe it. I got straight through and the person I spoke to knew what they were talking about. They gave me a range of quotes instantly and could cover breakdown, GAP and everything else I needed in one place. The cost was actually far cheaper than I had been paying before.

I felt I was treated like a real person not a number and they were willing to spend the time to explain the covers and options rather than the direct insurers response which was very much ‘here is the policy’ take it or leave it.  Well done 1Stop”