Meet the team

We have a small, dedicated team of insurance experts at 1 Stop Insurance. We are client focused, finding the policy and premium that best fits our clients needs.

Richard Hiscox – Managing Director

Insurance excellence is what I wanted from day one. We achieve that based on the client feedback we receive on Trustpilot. As the name implies, we look to be the 1 Stop for all our clients’ general insurance needs. We constantly review what we offer and try to keep the widest possible range of insurer partners This gives our clients real choice and competitive premiums year after year.

I came to General Insurance from a Scientific Background, having worked on antiviral drug research. Over 40 years ago I swapped test tubes and bacteria for policy wordings and quotations. I haven’t looked back since. Starting with an office at home my father and I have built the company so that we now occupy purpose built premises with 8 employees. We manage insurance premiums totalling in the millions for clients from Lands End to John O’Groats. We must be doing something right in that over 98% of clients renew each year showing the wonderful loyalty we engender.

Science taught me that attention to detail was vital. I have carried that ethos across into 1 Stop and the methods and systems we daily use. We back each clients’ insurance with in depth research and detailed record keeping, treating each client how I would want to be treated if I were them. Whether a client has 1 or 100 policies with us they get the same priority, care and attention as we seek to go above and beyond the regulations that govern our industry.

Personally I’m enjoying being a grandfather (even though I’m far too young for the title you’ll agree) spoiling my grandson & granddaughter rotten and then handing them back to their parents. It’s an excuse to relive your own youth and stay young. I am an active member of my local Baptist Church, I love dismantling anything that doesn’t work, fixing it and strangely having the odd “spare” bit left over. I am always adding new D.I.Y. skills to my repertoire in my spare time .

Alan Hiscox – Director

I have spent over 40 years in the Financial Services industry. My wealth of experience, alongside the many contacts I have made en route, has enabled me to be a valuable conduit for any aspect of insurance. I love meeting new people and solving problems whether insurance related or not and putting people in contact with those who can solve their problems.

I am an accomplished pianist and like nothing more than “tickling the ivories” with the odd piece of classical music. I suppose I’m the father figure of 1 Stop, although these days maybe it’s more the grandfather figure! I am constantly impressed by the caring attitude of our staff and know I can trust them to do all they can to help each client I introduce.

Sally Pleasance – Sales Manager

I have been with 1 Stop Insurance for over 15 years and work as part of a close nit team who all pride themselves on offering each client a professional yet personal service. I came from the banking sector but enjoy the real difference I can make as part of 1 Stop, in making insurance for our clients painless and trouble free. Married with grown up children I place a high value on family. Many clients are almost like family after many years helping them and I enjoy building new relationships with client who contact us to advise and assist them.

I am a keen networker and for the past few years have even run my own local group which has grown steadily. My view is insurance needn’t be boring and if we can have a laugh then we will.

Samantha Hiscox – Account Handler

I am the newest member to the 1Stop Insurance team however that hasn’t stopped me getting involved in a variety of policies and answering all of your lovely calls with a smile. I enjoy talking to people about the changes required to their insurance policies and the renewals that we work so very hard on to ensure remain competitive.

Gemma Fearis – Social Media Executive

I have run the social media pages for 1Stop Insurance for over 4 years now. I manage our content to LinkedIn, Twitter, Instagram, Facebook and this website. I find learning about the products really interesting. This role really has taught me the importance of finding good insurance. I really enjoy injecting fun into our social media posts and ensuring that everyone has access to great information that they will find really useful.

I am a keen gardener, love nature photography and chasing after a very active 2 year old. Tere are just not enough hours in the day!

Call Us Today for a FREE Quote

we prefer to have a conversation with our existing and prospective new clients so as to bring the wealth of our experience to bear

Do you want short term motor and learner driver cover?

This is stand alone cover, separate from your main motor policy and can be from a few hours to 30 days in duration

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