We have a small, dedicated team of insurance experts at 1 Stop Insurance all focused on finding the policy and premium that best fits your needs. Here they are:
Richard Hiscox – Managing Director
Insurance excellence is what I wanted from day one with 1 Stop Insurance. I think we achieve that based on the client feedback I receive. As the name implies we look to be the 1 Stop for all our clients’ general insurance needs. We constantly re examine what we offer and try to keep the widest possible range of insurer partner from which to select to give our clients real choice and competitiveness.
I came to General Insurance from a Scientific Background, having worked in the pharmaceutical industry on antiviral drug research. Over 30 years ago I swapped the test tubes and bacteria for policy wordings and Insurance quotes and haven’t looked back since. Starting with an office at home my father and I have built the company so that we now occupy purpose built premises with 8 employees. We manage insurance premiums totalling in the millions for clients from Lands End to John O’Groats. We must be doing something right in that over 98% of clients renew each year showing the wonderful loyalty we engender.
Science taught me that attention to detail was vital. I have carried that ethos across into 1 Stop and the methods and systems we daily use. We back each clients’ insurance with in depth research and detailed record keeping, treating each client how I would want to be treated if I were them. Whether a client has 1 or 100 policies with us they get the same priority, care and attention as we seek to go above and beyond the regulations that govern our industry.
Personally I’m enjoying being a grandfather (even though I’m far too young for the title you’ll agree) spoiling my grandson rotten and then handing him back to his parents. It’s an excuse to relive your own youth and stay young after all. I am an active member of my local Baptist Church, heading up the technical side of services. I love dismantling anything that doesn’t work, fixing it and strangely having the odd “spare” left over. I am always adding new D.I.Y. skills to my repertoire in my spare time .
Alan Hiscox – Director
I have spent over 40 years in the Financial Services industry. My wealth of experience, alongside the many contacts I have made en route, has enabled me to be a valuable conduit for any aspect of insurance. I love meeting new people and solving problems whether insurance related or not and putting people in contact with those who can solve their problems.
I am an accomplished pianist and like nothing more than “tickling the ivories” with the odd piece of classical music. I suppose I’m the father figure of 1 Stop, although these days maybe it’s more the grandfather figure! I am constantly impressed by the caring attitude of our staff and know I can trust them to do all they can to help each client I introduce.
Sally Pleasance- Administrator
I have been with 1 Stop Insurance for over 15 years and work as part of a close nit team who all pride themselves on offering each client a professional yet personal service. I came from the banking sector but enjoy the real difference I can make as part of 1 Stop, in making insurance for our clients painless and trouble free. Married with grown up children I place a high value on family. Many clients are almost like family after many years helping them and I enjoy building new relationships with client who contact us to advise and assist them.
I am a keen networker and for the past few years have even run my own local group which has grown steadily. My view is insurance needn’t be boring and if we can have a laugh then we will.
Anna Wilkinson- Business Development Executive
I’m Anna and am excited to be the latest recruit at 1 Stop Insurance Consultants Ltd. I join the company in 2017, having initially began my insurance career in 2009. I bring a wealth of general insurance knowledge but importantly, also a background that helps me give a personal touch to all I do. It is vital for me to get to know my clients in order to focus on what each may need & want from their insurance cover. I will ask questions but importantly also listen and then seek to source the best policies, premiums and covers for you.
Like many at 1Stop my career hasn’t always been in the insurance industry. After I finished my education in 2006, I worked in Audience Production alongside the iconic and long running series of BBC Question Time. This and the roles I moved into after it, taught me the value of interpersonal skills and that simply taking time to talk to people was vital to long term success. I enjoy networking, keeping up to date with social media topics, writing articles on Linkedin and other forums where I can reach new people and help them get the best cover possible whether via me or from whoever is currently meeting their insurance needs.
Insurance is a big part of my life because I will always make time for my connections, but in my free time I enjoy photography, spending time with my family & my church and generally anything that will get me outside as much as possible. I have 2 small dogs, a passion for water (be that in it or on it) I love to cycle (off road) and I will often unwind with a casual jog (dogs included.)
Working from a home office in Sittingbourne and the head office in Wallington means that I can be flexible to your arrangements. You will be likely to find me out & about in the South East and I look forward to doing business with you.